Introduction
The MSQ® is a critical component of the ISNetworld® platform, designed to assess and verify a company’s safety programs, policies, and practices. It plays an essential role in helping businesses demonstrate their compliance with industry standards and client requirements.
ISNetworld’s MSQ®
The acronym M-S-Q stands for “Management System Questionnaire.” The MSQ® is ISNetworld®’s standardized questionnaire that appears in every ISN® account. This questionnaire is used by Hiring Clients to evaluate a business by comparing the responses provided by the contractor, weighed against what the Hiring Client would prefer to see. The MSQ® can be intimidating and time-consuming as there can be anywhere from 800 to 2,000 questions. The amount of questions depend on the number of hiring clients you have and specific requirements.
Each ISN® account has a main questionnaire, the MSQ®, that is based on the country where your business performs its operations. This questionnaire gathers detailed information about a businesses safety programs, policies, and procedures. This allows Hiring Clients to evaluate a contractor’s safety compliance and determine if the business is suitable for work.
The MSQ® is the foundation of ensuring your ISN® account depicts an accurate reflection of the attention your company places on developing and maximizing safety culture. Completing the questionnaire thoroughly and accurately can help you maintain a good ISN® grade. It also helps demonstrate your company’s compliance to potential Hiring Clients. The MSQ® accounts for 10-15% of your overall ISN® grade.
When your ISN® grade is high, largely because of your MSQ® responses, this indicates a strong safety culture and a businesses commitment to safety. This can positively impact a businesses ability to secure contact with Hiring Clients.
*For more information on ISNetworld®, refer to our blog titled “Getting Started with ISNetworld®“
How Can JJ Safety Help
JJ Safety is a safety compliance company that helps contractors gain compliance on prequalification platforms, such as ISNetworld®. We offer comprehensive annual account management services to keep your prequalification account fully up-to-date. Our account management services include handling monthly, quarterly, and annual statistical updates. We also integrate new safety programs, training, and any additional requirements.
If you are having trouble with your MSQ® or other prequalification processes, call JJ Safety at 866-627-3850 or visit our website.

